How to Pay Your Extra Space Storage Bill Online or In Person

Renting a storage unit from Extra Space Storage provides secure, affordable storage for your belongings. But you need to pay your storage bill each month to keep your account active. Extra Space offers flexible bill payment options to fit every schedule and preference.

Pay Online

The easiest way to pay your Extra Space Storage bill is online through your account dashboard Here’s how to get set up

1. Create an account at www.extraspace.com and click “My Account”

2. Under Billing & Payments, choose “Make a Payment”

3. Enter your payment info and pay your full balance or schedule recurring autopay

Online bill pay lets you pay 24/7 with an e-check from your bank for free or with a credit/debit card for a small fee You’ll get instant payment confirmation,

Benefits of Online Payments

Paying your storage bill online provides these key benefits:

• Convenience – Pay anytime from your computer or mobile device

• Payment Reminders – Get email alerts when your bill is ready

• Payment Receipt – Get instant confirmation when your payment processes

• AutoPay – Set up recurring payments from your checking account

• Paperless – Go green by getting emailed billing statements

• Account Access – View payment history and manage account details

Paying online lets you take care of your storage bill quickly each month without the hassle of mailing payments.

One-Time Payments

You can make one-off online payments through your Extra Space account dashboard when each bill is due. Have your credit card or checking account info ready to complete the payment.

One-time payments are ideal if you prefer to review your bill and manually approve the payment each month. It just takes a minute to log in and pay your bill.

AutoPay Setup

For maximum convenience, you can enroll in AutoPay through your online account. Here’s how it works:

1. Navigate to “My Profile” and check the AutoPay box

2. Enter your checking account number and routing number

3. Agree to the AutoPay terms and conditions

4. Save your payment method

Once AutoPay is active, your bill will be paid automatically each month on the due date using your default bank account. You’ll get an email confirmation with the payment details.

AutoPay ensures you never miss a payment deadline or incur late fees. It’s the easiest way to maintain your storage account.

Payment Notifications

With an online customer account, Extra Space Storage sends you email reminders when your bill is ready and payment is due. Payment receipts are also emailed instantly after an online payment processes.

Enabling text or push notifications in your account settings provides an extra prompt to pay your bill. These reminders help you avoid forgetting a payment.

Mobile Payments

In addition to paying online from your desktop, you can also pay bills through the Extra Space mobile app. Just download the app and log in to view your balance and make quick payments.

The mobile app lets you pay on the go from your smartphone or tablet. You get all the same features as the full website.

Credit or Debit Card Payments

Online payments can be made with any major credit card or debit card, including Visa, Mastercard, American Express, and Discover cards.

A convenience fee of around 2.5% is charged for card payments to cover processing costs. But card payments let you pay quickly without linking a bank account.

eCheck Payments

You can directly link your checking account to make free eCheck payments through your online account.

eCheck payments avoid fees and instantly pull funds from your checking account using bank account and routing numbers. It’s the most cost-effective online payment method.

Other Ways to Pay Your Storage Bill

If you prefer not to pay online, Extra Space Storage offers these additional payment options:

• Mail – Send a check or money order to the payment mailing address on your bill. Allow 7-10 days for mail delivery.

• In Person – Visit your storage facility office to pay with cash, check, or credit card.

• Over the Phone – Call 877-274-6208 to make a payment by phone with an agent.

• Drop Box – Place your check or money order in the payment drop box at your storage facility.

Avoid Late Fees

Storage unit rental agreements usually include fees for late payments, typically a percentage of your monthly bill. Avoid late fees by paying at least a week before your due date in case of processing delays.

Late fees can add up quickly, so take advantage of payment reminders and set up autopay or recurring payments through your online account. Paying on time every month ensures uninterrupted access to your storage unit.

Payment Receipts and Confirmations

Always save receipts and payment confirmation numbers when you pay your storage bill. Print or save digital receipts from online payments. For other payment methods, request a receipt for your records.

Payment confirmations help verify a payment if your account gets mistakenly marked delinquent. Receipts also come in handy at tax time for deductible storage expenses.

Prorated First Month’s Rent

Your first bill may have prorated rent charges if you started your rental mid-month. But future bills will be a full month’s standard rent amount.

Prorating adjusts your first month’s rent based on the dates of your rental period. Your second month’s bill starts a new full billing cycle.

Account Balance and Billing Dates

You can view your account balance and next billing date anytime by logging into your online account dashboard or mobile app. Or call customer service if you need balance or billing date information.

Knowing your exact balance helps you pay the proper amount each month. And verifying billing dates prevents an accidental late payment.

Declined Payments and Non-Sufficient Funds Fees

If your payment gets declined due to insufficient funds or other issues, Extra Space Storage charges a $10 fee. You’ll need to update your payment method and retry the payment.

To avoid declined payments, check your account balance before attempting payments. Let Extra Space know immediately if your payment info changes.

Closing Your Storage Account

When you’re ready to move out, complete these steps to close your account:

1. Pay any remaining balance and fees in full.

2. Officially vacate by the required move out date.

3. Turn in your gate access codes, keys, etc.

4. Provide forwarding address for final statements.

5. Sign move out agreement confirming unit vacancy.

Closing properly ends your rental contract and ensures no trailing bills or obligations.

Account Security

For security, Extra Space Storage requires your username and password to access your online account. Your payment details are encrypted and stored safely.

Never share login credentials or sensitive data. Report suspicious activity immediately to help prevent fraud.

Top Payment Tips

Follow these tips for smooth bill payment and money management:

• Use online autopay to avoid late fees
• Pay 1 week before due date for mail/drop box payments
• Save receipts and confirmation numbers
• Track your account balance and billing dates
• Report lost payment info or account issues quickly
• Notify Extra Space before closing your account

Paying your storage bill on time takes just minutes online or on the mobile app. Convenient payment options help you easily manage payments.

In Summary

Key ways to pay your Extra Space Storage bill include:

• Online through your account dashboard or mobile app
• Automatic payments via AutoPay
• Credit/debit card or eCheck
• Mail-in check or money order
• In person at your storage facility
• Over the phone
• Drop box at facility

With flexible online, phone, mail, and in-person payment options, you can choose the best payment method for your needs each month. Consistently paying on time ensures ongoing access to your storage unit and avoids account issues.