How to Pay Your Family Mobile Bill Online: A Step-by-Step Guide

Paying your cell phone bill online with Family Mobile is a quick and easy way to stay on top of your account. With just a few clicks, you can view your bill details, make a payment, and manage your account preferences. In this article, we’ll walk through the step-by-step process to pay your Family Mobile bill online.

Why Pay Your Family Mobile Bill Online?

Here are some of the key benefits of paying your Family Mobile bill online

• Convenience Pay anytime anywhere with an internet connection – no need to wait on hold or drive to a store.

• Time savings: Payments post instantly, so no worries about late fees if you waited until the due date.

• Payment history View up to 12 months of previous bills and payments in your online account.

• Auto-pay discount: Set up recurring payments to earn a $5 monthly discount off your bill.

• Account management: Update account info, change plans, add new lines, and more.

• Paperless billing: Reduce clutter and save trees by going paperless.

• Security: Online payments are secure – safer than mailing checks.

Paying online with Family Mobile gives you control over your account and flexibility in how and when you pay. Read on to learn how to get set up.

Step 1: Log In to Your Family Mobile Account

To get started paying your bill online, the first step is logging in to your Family Mobile account.

1. Go to www.myfamilymobile.com.

2. Enter your Family Mobile phone number or account number.

3. Enter your account PIN or password.

4. Click ‘Log In’.

Once you’re logged in, you’ll see your account dashboard with your plan details, data usage, and recent bills.

Step 2: Review Your Bill

Before paying your bill, it’s a good idea to review the charges. Here’s how:

1. Go to ‘Billing & Payments’ on the left menu.

2. Select ‘Payment History’.

3. Click on the current bill month.

This will show a summary of charges, including:

• Monthly plan charges
• One-time charges like extra data
• Device installment payments
• Taxes & regulatory fees

Review the charges to make sure everything looks accurate before proceeding with payment.

Step 3: Select a Payment Method

Family Mobile offers several ways to pay your bill online:

• Credit/debit card – Visa, MasterCard, American Express, Discover
• Bank account – Checking or savings account
• Family Mobile account balance – Pay with funds added to your account
• Prepaid card – Prepaid Visa, MasterCard, or American Express

To add a payment method:

1. Go to ‘Billing & Payments’ and select ‘Payment Methods’.

2. Click ‘Add New Payment Method’.

3. Enter your card or bank account information.

4. Click ‘Confirm’ to save it.

You can store multiple payment methods and select one when making a payment.

Step 4: Make Your Payment

Once you’ve reviewed your charges and selected a payment method, it’s time to pay your bill:

1. Go back to ‘Billing & Payments’ and click on ‘Make a Payment’.

2. Enter the payment amount. The full balance will populate by default. Or make a partial payment by adjusting the amount.

3. Select your payment method from the dropdown menu.

4. Click ‘Continue’ to proceed.

5. Review the payment details and click ‘Submit Payment’ to finalize.

Your payment will process instantly and you’ll see a confirmation page. The funds should deduct from your selected payment method right away.

Step 5: Go Paperless

To complete the online billing experience, consider enrolling in paperless billing:

1. Go to ‘Profile Settings’ on your account menu.

2. Click ‘Communication Preferences’.

3. Select ‘Go Paperless’.

4. Click ‘Confirm’ to stop paper bills.

Going paperless means you’ll receive bill notifications by email with PDF attachments of your statement. It’s a convenient way to reduce clutter and avoid late deliveries of bills in the mail.

Get Started with Online Bill Pay Today!

Paying your Family Mobile wireless bill online is fast, easy, and secure. Sign in to your account today to review your balance, select a payment method, make a payment, and stop paper bills. With a few clicks each month, you can manage payments on your schedule and avoid late fees. Pay online and take control over your wireless account!