How to Contact Con Edison to Pay Your Bill

Paying your Con Edison bill on time each month is important to avoid late fees and potential service interruption. Fortunately, Con Edison offers multiple ways to pay your bill conveniently Here is a complete guide on the various methods to contact Con Edison for bill payment

Pay Online

The fastest and most convenient way to pay your Con Edison bill is online through their website. Simply go to www.coned.com and click on “My Account” at the top right. From there, you can either log in to your account or select the “Pay Bill” option if you don’t have an account set up.

You’ll be prompted to enter your 10-digit account number and the amount due You can pay using a checking account, savings account, or credit/debit card. The payment will be processed instantly. You’ll receive a confirmation email with your payment details

Paying online allows you to avoid mailing delays or waiting on hold over the phone. As soon as you submit payment, your account is credited. It’s the quickest way to avoid late fees.

Pay By Phone

You can also contact Con Edison by phone to pay your bill Call 1-800-75-CONED (1-800-752-6633) and select the “Pay by Phone” option You’ll need to have your 10-digit account number handy.

After authenticating your account, you can pay over the phone using a checking account, savings account, or credit/debit card. The automated system will guide you through the payment process. As soon as the call ends, your payment is processed right away.

Paying by phone is convenient if you prefer talking to a live representative. The automated system is available 24/7 so you can pay your bill on your schedule.

Pay By Mail

For those who prefer to mail in a payment, you can send a check or money order payable to Con Edison using the remittance stub included with your paper bill. Be sure to write your 10-digit account number on the check or stub.

Mail your payment to the address listed on your Con Edison bill to ensure it gets processed properly. Allow 5-7 business days for your mailed payment to reach Con Edison and be applied to your account.

Paying by mail is a fine option if you aren’t comfortable paying electronically. Just be mindful of mailing your payment several days before the due date to avoid late fees.

Pay In Person

You can also contact Con Edison in person to pay your bill. They have walk-in customer service centers located throughout their service area where you can pay your bill.

Bring your current Con Edison bill with you so the representative can easily find your account. You can pay using cash, check, money order or credit/debit card. Get a receipt as proof of payment.

Visiting a customer service center allows you to pay your bill and speak to a representative face-to-face. Just be aware locations may have long wait times, limited hours, and cash payment limits.

Request a Payment Extension

If you need a little extra time to pay your Con Edison bill, you can request a payment extension by phone or online. This allows you 10 additional days past the due date before your account is considered delinquent.

To request an extension online, log into your Con Edison account and look for the extension link under the “Billing & Usage” tab. On the phone, call 1-800-752-6633 and speak to a representative.

Note that a late fee will still be applied even with an extension, but your service will not be suspended. Extensions give you some breathing room in emergency situations.

Enroll in Auto-Pay

For ongoing bill payment convenience, enroll in Con Edison’s auto-pay program. This automatically deducts your balance each month from your bank account or credit card.

To enroll, log into your Con Edison account online or call 1-800-752-6633 for assistance. Auto-pay ensures your bill is paid on time every month to avoid any late charges.

Get Payment Assistance

If you’re having trouble paying your Con Edison bill, contact them to ask about payment assistance programs. These programs can provide reduced rates, bill credits, and flexible payment plans.

You may qualify for a payment assistance program based on factors like household income, employment status, age, and health. Call 1-800-752-6633 or check their website for current assistance program details.

Summary

• Pay online using your Con Edison account for quick and easy bill payment.

• Call 1-800-752-6633 and use the automated phone system to pay your bill.

• Mail your payment using the remittance stub several days before the due date.

• Visit a walk-in center to pay your bill in person with a representative.

• Request a 10-day payment extension if you need more time.

• Enroll in auto-pay to have your bill paid automatically each month.

• Ask about payment assistance programs if you’re struggling with your balance.

Paying your Con Edison utility bill on time is simple whether you prefer the convenience of online, phone, mail, or in person. Reach out for payment help if needed. Following these tips will help you easily take care of your bill payment and keep your account in good standing.