How to Contact Intermountain Healthcare Bill Pay by Phone

Handling medical bills can be confusing and stressful. To make payments simple and convenient, Intermountain Healthcare offers an online bill pay system. But for those who prefer speaking to someone personally, a phone number is available to call the Intermountain bill pay department directly.

Intermountain Healthcare is a Utah-based not-for-profit health system serving patients in Utah, Idaho, Wyoming, Montana, and Nevada. With over 45,000 employees and hundreds of clinics and hospitals, they aim to provide affordable care. Part of this mission includes offering multiple options for patients to manage medical bills and payments.

For the many Intermountain Healthcare patients seeking to pay their bill over the phone, this article will explain the bill pay phone number and what to expect when calling.

Intermountain Healthcare Bill Pay Phone Number

The main phone number for Intermountain Healthcare bill pay is:

(801) 906-2800

This toll-free number connects you to the centralized billing department for all Intermountain hospitals and clinics. There are representatives available to assist you Monday through Friday from 8:00am to 5:00pm Mountain Time.

When you call this number, expect to provide your name, account number, phone number, and other verifying details. The representative can then look up your account, answer any questions, take a payment, and more.

What to Expect When Calling Intermountain Bill Pay

Here are some key things to know about what happens when you call the Intermountain bill pay number:

• Explain why you are calling – to make a payment, get balance info, set up a plan, etc.

• Have your account number ready to pull up your information quickly.

• Be prepared to make a payment by credit/debit card or electronic check

• Ask any questions you have about your bill, charges, insurance, etc.

• See if you qualify for financial assistance or a payment plan if needed.

• Request an itemized bill or copies of medical records for your files.

• Update any changed contact information such as your phone number or address.

The billing representatives are there to help you get and stay on top of your Intermountain Healthcare payments. Take advantage of their assistance when you call.

Tips for Calling Intermountain Bill Pay

• Have paperwork ready – Gather any bills, statements, or records to reference.

• Ask for clarification – Don’t be afraid to speak up if you don’t understand a charge or process.

• Take notes – Document important information like payment due dates.

• Follow up – Check your account to ensure the payment went through properly.

• Set reminders – Schedule bill pay call reminders so no payments are missed.

Calling the Intermountain bill pay number starts a conversation to actively manage your account and provides personalized service.

Other Ways to Pay Your Bill with Intermountain

In addition to calling the dedicated bill pay line, Intermountain offers other payment options:

• Online bill pay – Securely pay bills 24/7 using your My Intermountain account.

• Automated phone – Call 1-855-442-3278 to pay by credit/debit card using the self-service line.

• Mail – Send checks or money orders with your remittance stub to the billing address.

• In person – Pay at any Intermountain hospital registration desk or clinic.

• Consumer loan – Apply to finance your balance over 12-18 months.

Choose the payment method that is most convenient based on your needs and preferences. The toll-free bill pay number provides personalized service for those who prefer talking to a representative.

Seeking Bill Pay Support

Managing medical bills can be challenging – but you don’t have to do it alone. Intermountain’s billing department is there to help every step of the way when you call the bill pay line at (801) 906-2800.

Discuss any payment difficulties openly and honestly with them. Learn about financial assistance qualifications if money is tight. Set up a reasonable payment plan that fits your budget. Ask questions and understand each charge.

It may take a few calls to get your account in order – but stick with it! Establishing clear communication and commitment to paying your Intermountain bill results in one less financial burden to worry about. Let the bill pay team support you.