Having reliable water and sewer service is essential for any home or business. As a customer of Nolensville College Grove Utility District (NCGUD) in Tennessee, it’s important to pay your utility bills on time each month. Thankfully, NCGUD offers convenient online payment options to avoid the hassle of mailing payments. This article provides a step-by-step guide on how to pay your NCGUD utility bill online through the customer portal.
Getting Started with Online Bill Pay
To get started with online payments, you’ll first need to have an active account with NCGUD. New customers can set up an account by filling out the service application form on the NCGUD website and paying the deposit fee if applicable.
Once your account is established, you’ll receive a monthly utility bill by mail or email Your bill will include your 10-digit NCGUD account number, which you’ll need to log in and make payments. You can also find your account number printed on your paper bills or by calling customer service
NCGUD offers two ways to pay your bill online:
- NCGUD Customer Portal
- Invoice Cloud Online Payments
Both options allow you to securely pay your water/sewer bill 24/7 using a credit/debit card or bank account for no additional fees, Payments are applied immediately to avoid late charges
Paying at the NCGUD Customer Portal
Here’s how to pay your utility bill through the NCGUD Customer Portal:
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Go to www.ncgud.com and click on “Pay Bill” at the top.
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On the next page, click on the “NCGUD Customer Portal” link.
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Enter your 10-digit account number and 4-digit PIN. If you don’t have a PIN, use the last 4 digits of your Social Security number.
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Select “Pay Bill” on your account dashboard.
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Choose a payment amount and enter your payment details. You can pay the total balance, make a partial payment, or pay a specific amount.
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Complete the payment by entering your credit/debit card information or bank account details and routing number.
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Review the payment summary and click “Process Payment” when finished.
Once submitted, your payment will be immediately applied to your account. You’ll receive a confirmation email with your payment details as well.
Paying at Invoice Cloud
If you prefer, you can also pay through Invoice Cloud, the third-party payment processor used by NCGUD.
To pay your utility bill via Invoice Cloud:
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Go to www.ncgud.com and click on “Pay Bill”.
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On the next page, click the “Invoice Cloud” link.
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Enter your 10-digit NCGUD account number to pull up your account.
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Select the amount you want to pay and enter your credit/debit card or bank account information.
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Review your details and complete the payment.
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You’ll receive an on-screen confirmation and an email with your payment details.
Invoice Cloud also allows you to store payment methods for quicker future payments and sign up for paperless billing.
Benefits of Paying Online
Paying your NCGUD utility bill through the online portal offers these key perks:
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Avoid late fees – Online payments process instantly, whereas mailed payments may arrive after the due date.
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Stay organized – Your payment history is stored online for easy reference.
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Make one-time or recurring payments – Set up automatic monthly billing as desired.
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Pay from anywhere – Pay bills online using any internet-connected device.
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Get email reminders – Opt in to receive email notices when bills are ready.
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Save money – Online payments avoid the cost of paper checks, stamps and gas.
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Easy to track – View up-to-date account balances and get email receipts.
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24/7 access – Pay at your convenience, any time of day or night.
Switching to online payments through the NCGUD customer portal takes just minutes but provides lasting convenience and organization. Spend less time worrying about bills and avoid late fees by paying online.
Utility Bill Pay Options
Does Nolensville/College Grove have an online bill payment portal?
Log In Are you sure that you want to logout? Yes No Nolensville/College Grove Utility District Online Bill Payment WELCOME TO OUR NEW ONLINE BILL PAY PORTAL!
How do I make a payment for my Nolensville/College Grove water service?
Payments must be made at the office or using our online payment options. The Nolensville/College Grove Utility District has set goals that will secure and maintain a high standard of quality service and ensure the dependable delivery of water service to all of our customers.
How do I contact Nolensville / College Grove utility district?
In case of an AFTER HOURS emergency, please contact Nolensville/College Grove Utility District at (615) 776-2511. Your call will be answered by our answering service, and an operator will be paged, and we will respond as quickly as possible.
What time does the Nolensville & College Grove Utility District Board of Commissioners meet?
The Board of Commissioners meet on the second Tuesday of the month at 9:00 am at the Nolensville/College Grove Utility District office. N/CG Utility District prohibits discrimination on the basis of race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation & marital or family status.
Where does Nolensville College Grove get its water?
Nolensville College Grove Utility District obtains its water from the following sources: Town of Smyrna (surface water), Metro Nashville (surface water), Mallory Valley U.D. and one well located in College Grove (groundwater). Established in 1967.
Does Nolensville/College Grove utility district prohibit discrimination?
N/CG Utility District prohibits discrimination on the basis of race, color, national origin, gender, religion, age, disability, political beliefs, sexual orientation & marital or family status. In case of an AFTER HOURS emergency, please contact Nolensville/College Grove Utility District at (615) 776-2511.