If you live in certain towns in Monmouth County, New Jersey, you likely receive wastewater treatment services from the Western Monmouth Utilities Authority (WMUA). Paying your WMUA bill on time each month is important to avoid any late fees or service disruptions.
In this comprehensive guide we’ll outline the various payment options WMUA offers its customers including
- Online bill pay
- Pay by phone
- AutoPay
- Pay by mail
- Pay in-person
- Bill due dates and late fees
Read on to learn the easiest ways to pay your WMUA sewer bill.
Pay Online for Fast, Secure Payment
The fastest and most convenient way to pay your WMUA bill is through online bill pay on the WMUA website.
To pay online, go to www.wmuanj.org and click “Make a Payment” then “Pay Online.” This will direct you to the secure online payment portal.
You will need your WMUA account number found on your monthly statement. Enter your payment info and submit.
Online payments can be made by credit/debit card or electronic check. A convenience fee applies to card payments.
Once submitted, your payment immediately posts to your account You’ll receive an emailed receipt
Pay by Phone Through the Automated System
In addition to online bill pay, WMUA offers an automated phone payment system.
To pay by phone, call (732) 446-9300 and select the payment option. Follow the prompts to enter your account number and payment method.
The same credit/debit cards accepted online can be used over the phone. Speak clearly and follow instructions.
Phone payments are applied to your account right away, just like online payments.
Sign Up for AutoPay to Set and Forget Payments
For automated bill payment, enroll in WMUA’s AutoPay program. This automatically deducts your balance from a bank account or card each month.
To start AutoPay, complete the form on WMUA’s website with your payment info. Your bill will be paid on the due date monthly.
You’ll receive an email confirming the payment was processed. AutoPay prevents late fees from forgotten due dates.
Pay by Mail with Check or Money Order
Paying your WMUA bill through the mail is still an option.
Send a check or money order using the payment stub from your bill. Clearly write your WMUA account number.
Mail your payment to:
WMUA
PO Box 148
Manalapan, NJ 07726
Remember to mail at least 7 days before your due date to ensure on-time arrival.
Pay In-Person at the WMUA Office
To pay your WMUA bill in-person, visit the WMUA office located at 103 Pension Road in Manalapan, NJ.
In-person payments are accepted Monday-Friday from 8am-4pm, excluding holidays. The office is closed weekends.
Bring your bill and pay by cash, check, money order, or card when at the office. In-person payments post instantly.
Understand Bill Due Dates and Late Payment Fees
WMUA bills quarterly for wastewater services. Bills are due on the last day of the service period month – March, June, September, and December.
If payment is received after the due date, late fees apply:
- 1.5% monthly interest charge on balance
- Shutoff notice sent when 60+ days late
- Service disconnected after 90 days past due
Avoid late fees through on-time online payment or AutoPay enrollment.
Assistance Options if Unable to Pay Balance
If you’re struggling to pay your WMUA bill, contact them about possible assistance programs or payment arrangements. Options may include:
- Payment plans to spread balance over time
- Low-income discount programs
- Payment assistance from local non-profits
Let WMUA know as soon as possible if you’ll have difficulty paying your bill in full to avoid service disruption.
Manage Your WMUA Account Online
At www.wmuanj.org, you can log into your online account portal after creating a username and password.
Here, you can:
- View billing history
- Access online statements
- Check your balance
- Update account information
- Sign up for paperless billing
Keeping your contact info current ensures you receive important notices from WMUA.
Avoid Late Fees and Pay Conveniently Online
Be sure to pay your bill by the quarterly due date to prevent penalties. Contact WMUA customer service if you have any other questions or need payment assistance.
