Receiving your monthly sewer bill from the Pennsauken Sewerage Authority is inevitable if you live in Pennsauken, New Jersey. What’s not inevitable is how you choose to pay it The authority offers several options for quick and convenient bill payment that you can utilize.
In this comprehensive guide, we’ll walk through everything Pennsauken residents need to know regarding paying sewer bills issued by the authority. We’ll cover
- Online bill pay
- Pay by phone
- Pay by mail
- Pay in-person
- Bill due dates and late fees
- Payment plan options
Let’s get started so you can choose the payment method that works best and avoid any unnecessary late fees!
Pay Your Pennsauken Sewer Bill Quickly Online
The fastest and most convenient way for Pennsauken Sewerage Authority customers to pay their bill is online through the authority’s website.
To pay online, go to www.psewer.com and click on “Pay Online” at the top of the homepage. This will direct you to the secure online payment portal.
You will need your 10-digit Pennsauken Sewerage account number to log in. This can be found on your monthly paper bill.
Payment options include credit card, debit card, or electronic check. A small convenience fee applies to card payments.
Once submitted, your payment will be immediately applied to your account balance. You’ll receive a confirmation email with your receipt.
Paying online saves time and gives instant payment confirmation, helping you avoid late fees.
Pay by Phone
In addition to online payments, the Pennsauken Sewerage Authority offers a pay by phone option.
To pay your sewer bill over the phone, call (856) 663-5542 and select option 2 for the billing department. The automated system will walk you through step-by-step.
You will need to enter your 10-digit account number and payment amount. The same credit/debit cards accepted online can be used over the phone.
Phone payments post to your account immediately just like online payments. Request an email receipt after paying.
Pay Your Sewer Bill Through the Mail
Paying your Pennsauken sewer bill by mail is still an option for those who prefer it.
To pay by mail, send a check or money order along with your payment stub from your monthly bill. Make sure your 10-digit account number is written clearly.
Mail payments to:
Pennsauken Sewerage Authority
P.O. Box 294
Merchantville, NJ 08109
Remember to mail your payment 7-10 days before the due date to ensure it arrives on time. Payments must be received by the due date, not just postmarked.
Pay In-Person at the Pennsauken Sewerage Office
For those who prefer to pay bills in-person, you can stop by the Pennsauken Sewerage Authority office located at 250 S. Maple Ave. in Merchantville.
In-person payments are accepted Monday-Friday from 8:30am-4:30pm. The office is closed Saturdays, Sundays, and major holidays.
Cash, check, money order, credit/debit cards are accepted for in-person payments.
Be sure to bring your monthly bill with you for reference. In-person payments post to your account immediately.
Bill Due Dates and Late Fee Policies
Pennsauken Sewerage Authority bills are issued quarterly and are due on the first day of January, April, July, and October.
If payment is not received by the due date, interest charges begin accruing. Here are the late fee details:
- 1.5% monthly interest fee added after due date
- Shutoff notice sent if 60+ days past due
- Water service disconnected after 90 days past due
A $75 fee is charged if service is disconnected. Avoid late fees by paying online or utilizing auto-pay.
Payment Plan Options if You Cannot Pay in Full
If you are unable to pay your full sewer bill amount due, the Pennsauken Sewerage Authority offers payment plans.
To set up a payment plan, contact the billing department at (856) 663-5542 BEFORE your service is scheduled for disconnection.
Payment arrangements can spread your balance over multiple months. However, you must make consistent monthly payments as agreed to avoid shutoff.
Payment plans help customers get back on track gradually without losing service. Contact the authority right away if you anticipate difficulty paying your entire sewer bill.
Don’t Confuse Pennsauken Sewerage Bills With Other Utilities
One common point of confusion is that Pennsauken residents receive sewer bills from BOTH the Pennsauken Sewerage Authority and the CCMUA (Camden County Municipal Utilities Authority).
You must pay sewer bills to the Pennsauken Sewerage Authority for local sewer service. CCMUA bills are for county wastewater treatment.
Pennsauken residents also receive a separate water bill from NJ American Water. Pay this water bill to NJ American.
Check that you are paying the correct utility bill and not confusing them. Contact customer service with any questions.
Manage Your Sewer Account Online
In addition to online bill pay, customers can also log in to the Pennsauken Sewerage Authority website to manage their account.
Once registered, you can:
- View bill history
- Access billing statements
- Sign up for auto-pay
- Update account information
- Check service status
Keeping your account information up-to-date ensures on-time bill delivery and payment.
Avoid Pennsauken Sewer Shutoff with Online Bill Pay
Having your sewer service shut off due to non-payment is extremely inconvenient. Thankfully, it’s avoidable by utilizing the Pennsauken Sewerage Authority’s online bill pay.
Online and phone payments post instantly, so you never miss a due date if you pay early. Setting up auto-pay deducts your bill amount automatically each period.
Check your account status online to ensure payments were received. Contact customer service immediately with any billing issues or to arrange a payment plan if needed.
Don’t let a lapse in payment result in shutoff. Keep your Pennsauken sewer service flowing smoothly by paying online and staying organized.
Convenient Sewer Bill Payment Options for Pennsauken Residents
Don’t hesitate to contact the authority’s customer service department with any other questions about your sewer account or payment difficulties. They can advise on payment plans or assistance programs if needed.
Stay in good standing and keep Pennsauken sewer service uninterrupted for your home or business by taking advantage of these convenient billing and payment options.
Pennsauken Sewerage Authority Public Service Announcement (February 1st, 2021)
Who pays water bills in Pennsauken NJ?
Everyone in Pennsauken pays 3 Water/Sewer bills: (1) Pennsauken Sewerage, (2) CCMUA and (3) Water (Merchantville or NJ American) see FAQ page for more information. 1.5% Interest is added every month on the first of the month. Delinquent notices are sent out by the 10th of each month. 2 Quarters of non-payment will result in shut off of service.
When was Pennsauken Sewerage Authority established?
Pennsauken Sewerage Authority was established in 1950. The first meeting was held on October 30, 1950. Mr. Rendle S. Willgoos was the first official Chairman of the Board. The original members of the board were Rendle S. Willgoos, J. Norman Ludwick, A. Bruce Broomall, William A. Browne, and William B. Hutchinson.
Who were the original members of the Pennsauken Sewerage Authority?
The original members of the board were Rendle S. Willgoos, J. Norman Ludwick, A. Bruce Broomall, William A. Browne, and William B. Hutchinson. Today, the Pennsauken Sewerage Authority maintains 156 miles of underground sanitary sewer main and 16 pump stations.
How do I pay my mpwc Bill?
Your bank will actually cut a paper check and mail it to us via USPS. Be sure to schedule your payment well in advance of your due date to avoid penalties and possible service termination. You may use this link to review all of the MPWC Bill Payment Options. As always, the MPWC is happy to answer any of your questions.
Does Pennsauken have a grace period?
There is a 30 day grace period from the time bills are due before interest is added. (see our Delinquent Policy at bottom of page for more information.) Everyone in Pennsauken pays 3 Water/Sewer bills: (1) Pennsauken Sewerage, (2) CCMUA and (3) Water (Merchantville or NJ American) see FAQ page for more information.
How much sewage does Camden County MUA treat a day?
The Camden County MUA treats 58 million gallons (220 million liters) of sewage per day at our plant, the Delaware No. 1 Water Pollution Control Facility. This flow travels through 135 miles (215 kilometers) of pipe assisted by 27 pump stations.