How to Pay Your Amherst County Service Authority Bill Online

Paying your water and sewer bill to the Amherst County Service Authority (ACSA) is now easier than ever thanks to online bill pay The ACSA offers a secure online payment system that allows customers to pay their utility bills quickly and conveniently from home This article provides a step-by-step guide on how to pay your ACSA bill online using the ACSA website.

Overview of ACSA Online Bill Pay

• The ACSA online payment system allows customers to pay their water and sewer bills securely online using a credit, debit or prepaid card

• The online bill pay system is hosted on a separate, secure server to protect customers’ financial information

• Customers can pay the total amount due or make a partial payment on their bill.

• There is currently no surcharge applied to online payments made by credit card.

• The online payment system accepts Visa, Mastercard, Discover and American Express cards.

• Payments are not accepted for Town of Amherst residents through this system.

How to Pay Your ACSA Bill Online

Paying your ACSA utility bill online is a quick and easy process. Follow these simple steps:

1. Go to the ACSA Website

• Go to the ACSA website at www.acsava.com.

• Click on the “Pay My Bill” link at the top of the homepage.

2. Click on the Payment Button

• On the Pay My Bill page, click on the yellow “Make a Payment” button.

3. Enter Payment Details

• You will be redirected to the secure online payment page.

• Enter your ACSA account number and the total amount due for your current bill.

• Click “Continue to pay your bill”.

4. Enter Customer Information

• On the payment portal, enter your name, address, email address, and phone number.

• The required fields are marked with an asterisk.

5. Enter Card Details

• Enter your credit/debit card number, expiration date, and security code.

• Make sure your card billing address matches what you entered earlier.

6. Submit Payment

• Carefully review all entered information to ensure it is correct.

• Click “Submit Payment Now” to complete the transaction.

• You will receive a confirmation page and email after successful payment.

Payment Confirmation and Receipt

After you submit your online payment, you will see a payment confirmation page. This page shows your payment details for your records. You will also receive a confirmation email to the address you provided.

Your payment is typically processed and posted to your ACSA account within 1-2 business days. You can log into your ACSA account anytime to view your balance and payment history.

Helpful Tips for ACSA Online Payments

Here are some useful tips to make paying your ACSA bill online easy and hassle-free:

• Look for “https://” in the address bar to verify you are on the secure payment site. The “s” means it is a secure connection.

• Have your current paper bill handy so you can easily enter your account number and amount due.

• Double check that all your entered information – especially card number, security code, and billing address – is entered correctly before submitting.

• Contact ACSA customer support if you have any issues with your online payment or need assistance.

• Set up email reminders so you never forget when your bill is due.

• Save your payment confirmation for your records and in case you need to dispute a charge.

Avoid Late Fees with Online Payments

Paying your ACSA bill online helps avoid late fees and service disruption. Online payments let you pay your bill anytime from anywhere up to your due date. No more waiting for a check to arrive in the mail or driving to the ACSA office.

Set up online bill pay today to take advantage of this convenient and secure payment option offered by the ACSA. It makes managing your utility payments quick, easy, and stress-free!

Frequently Asked Questions about ACSA Online Bill Pay

Is there a fee to pay my ACSA bill online?

No, there is currently no fee charged by ACSA for online bill payments by credit/debit card. Many customers appreciate this free service.

What cards can I use to pay my bill online?

You can pay your ACSA bill online using Visa, Mastercard, Discover or American Express credit or debit cards. Prepaid credit cards also work.

What if I don’t have the total amount due for my bill?

You can make a partial payment by entering the specific payment amount instead of total amount due. Partial payments are accepted online.

What if I make a mistake entering my payment info?

Carefully review all entered information on the payment confirmation page before submitting. If you do make an error, contact ACSA customer support for assistance.

When will my online payment be applied to my account?

Payments are typically processed and posted to your ACSA account within 1-2 business days after you submit payment.

Is the online payment site secure?

Yes, the payment portal uses industry-standard encryption to protect your financial data. Look for “https://” to verify it’s secure.

Following the step-by-step instructions outlined here will make paying your ACSA water and sewer bill online quick, easy, and hassle-free. Sign up for online bill pay today!