The Easiest Way to Pay Your Entergy Bill by Phone

Paying your Entergy bill just got a whole lot easier thanks to their pay by phone option. By calling one simple number, you can take care of your bill quickly and conveniently without ever having to leave your home. In this article, we’ll cover everything you need to know about the Entergy bill pay phone number, including what numbers to call, fees involved, and tips for avoiding long wait times when you phone in a payment.

An Overview of Paying Your Entergy Bill by Phone

The Entergy bill pay phone number is a great way for customers to quickly and easily take care of their utility bill. Instead of mailing in a check or worrying about late fees, you can call in your payment and have reassurance that your bill has been paid in full. This can be especially helpful if you’ve misplaced your bill or don’t have time to go through the process of mailing it in.

When you utilize the Entergy bill pay phone number you’ll be able to pay your bill using a bank account, credit card or debit card. They accept Visa MasterCard, Discover and American Express. This gives you multiple options you can use to pay your bill in the manner that is most convenient for your financial situation.

The pay by phone method is available 24 hours a day, 7 days a week. This makes it easy to call in a payment even if you work odd hours or weekends. No matter when you have time to make your utility payment, their call center will be open.

What Is the Entergy Bill Pay Phone Number?

The Entergy bill pay phone number is 1-800-ENTERGY (1-800-368-3749). This toll-free number will connect you directly to the Entergy customer service call center.

When you call this number, you’ll be prompted to enter your 10-digit Entergy account number and the total amount owed on your bill. Make sure you have this information handy before you place the call.

After providing your account details, you’ll then be able to make a payment over the phone using a bank account, credit card or debit card The automated system walks you through the process quickly and easily

Understanding the $1.50 Pay by Phone Fee

It’s important to note that there is a $1.50 fee to utilize the pay by phone method through Entergy. This is a charge implemented by Entergy to cover the processing costs of taking payments over the phone.

While some may find paying an extra fee annoying, many Entergy customers find the convenience worth the small upcharge. Paying $1.50 to be able to quickly handle your bill from home can be much easier than purchasing stamps and envelopes or driving across town to drop your payment at the Entergy office.

Just make sure that when you call in to pay your bill, you account for that extra $1.50 fee. Pay the total amount owed plus the $1.50 processing charge to avoid having an outstanding balance on your account.

Paying Your Entergy Bill Through Speedpay

In addition to the main 1-800-ENTERGY phone number, you can also pay your Entergy bill by phone through a company called Speedpay. Their dedicated Entergy bill pay phone number is 1-888-822-0553.

Speedpay offers an automated pay by phone system specifically designed for Entergy customers. It works similarly to the main Entergy number but some customers prefer Speedpay since you’ll be directly connected with a customer service agent right away.

When you call Speedpay at 1-888-822-0553, you’ll immediately be asked for your Entergy account number. After entering that, you’ll be transferred to a representative who can take your payment information and process your bill. This can be a quicker option than navigating the multiple menus of the 1-800-ENTERGY automated system.

Tips to Avoid Long Hold Times for Entergy Pay by Phone

One of the downsides of paying your Entergy bill by phone is that you may experience long hold times, especially during peak hours. To help avoid having to sit on hold for extended periods, follow these tips:

• Call early in the billing cycle – The beginning of the month when bills are first generated tends to be the busiest. Delay calling a few days or up to a week to avoid the rush.

• Call at off-peak hours – If possible, call early in the morning, mid-day or late evening when fewer customers are trying to make payments. Avoid around the clock times when people are calling before or after work.

• Set up account alerts – Entergy can send you alerts when your bill is ready and remind you that a payment is due. Use these to prompt your payment.

• Pay multiple bills in one call – If you have electric and gas through Entergy, see if you can bundle payments in one call. This saves you from having to call back multiple times.

• Sign up for auto-pay – Forget hold times by setting up recurring automatic payments through your bank. Your bill gets paid on time without the hassle.

What Payment Information Will You Need to Pay By Phone?

When you call in to pay your Entergy bill, make sure you have the necessary payment information ready. To complete the payment process, you’ll need:

• Your 10-digit Entergy account number
• The total amount owed on your current Entergy bill
• The credit/debit card or bank account you want to use to pay
• The address associated with the account being used for payment
• Your billing zip code on file with Entergy

Having this information readily available will allow the payment process to go smoothly and quickly. The automated system will prompt you for each piece of information during the call.

Can You Pay Without Your Entergy Account Number?

While it’s always best to have your 10-digit Entergy account number available when you call to pay your bill, you can still complete the payment if you’ve misplaced your account number.

The automated system gives you the option to pay without an account number. You’ll just need to provide your phone number on file with Entergy. This allows them to look up your account and continue processing the payment.

Just keep in mind that providing a phone number instead of account number may result in longer hold times. Having your account number ready is always the fastest option.

What If You Get Disconnected While Paying Your Bill?

Don’t panic if you get disconnected from the automated system or an agent while in the middle of paying your Entergy bill. Here are steps to take:

• Call right back and select the “Make a payment” option when prompted.

• Explain that you got disconnected while paying your bill. They will be able to pull up your account and resume the payment process.

• If you’re unsure whether the payment fully processed, choose the option to check your balance. It will reflect any payment made.

• For peace of mind, make note of the agent’s name, time and confirmation number when payment is complete.

As long as you call back promptly, they will be able to complete your payment, even if you do get prematurely disconnected.

Payment Confirmation and Receipt After Paying Entergy Bill

Once your payment successfully goes through over the phone, make sure to document the confirmation number given at the end of the call. You’ll also want to note the date, time and amount paid.

Entergy does not typically mail or email receipts for pay by phone payments. But you can reference this confirmation info to prove you paid your bill in the unlikely event there is later confusion.

You can also log in to your Entergy account online to double check your payment history and balance. This will reflect any phone payment made.

Additional Entergy Bill Pay Options

While the pay by phone method is quick and convenient, Entergy does offer additional payment options if you prefer to pay your bill through other methods. Here are a few to consider:

• Online Bill Pay – Easily pay through Entergy’s website using your bank account, credit or debit card.

• AutoPay – Set up recurring payments through your checking account or credit card.

• Mail – Send your payment to the remittance address on your bill. Allow 5-7 days.

• In Person – Visit a local Entergy office or payment center to pay your bill in person.

• Budget Billing – Pay a fixed amount each month based on your projected annual usage.

In Summary

Paying your Entergy utility bill couldn’t be easier thanks to their convenient pay by phone options. Just dial 1-800-ENTERGY whenever you receive your bill and you’ll be walked through the simple automated payment process. Have your account number, payment method and billing info handy to complete payment in just minutes. Utilize these tips to save time and avoid hassle when paying your Entergy bill by phone.