A Guide to Paying Your ProMedica Pharmacy Bill Online with HME

Managing medical bills and paying your pharmacy tab can be tedious. However, ProMedica has partnered with HME to offer a fast, easy way to pay your pharmacy bills online. In this guide, I’ll walk through how to use ProMedica’s pharmacy counter bill pay powered by HME (HealthCare Medical Billing).

Overview of ProMedica Pharmacies

First some background. ProMedica is a large non-profit health system that serves communities across the Midwest, including Ohio and Michigan. They have hundreds of facilities including 13 hospitals, senior care centers, and outpatient pharmacies.

ProMedica pharmacies provide prescription medications, vaccines, medical equipment and supplies. They fill over 5 million prescriptions annually across their extensive pharmacy network.

As a ProMedica patient you likely have received medications from one of their pharmacy counters. Now you can easily pay that bill back online with HME.

Introducing HME Bill Pay

To enable fast, simple online bill payment, ProMedica has partnered with HME, a company specializing in medical billing solutions.

With HME bill pay, you can pay your ProMedica pharmacy balance:

• Online – No need to mail payments or call in. Pay directly on the HME website.

• Quickly – Make one-time or recurring payments in just minutes.

• Securely – Your data is encrypted and never stored.

• From anywhere – Access HME from your computer, tablet, or mobile phone.

HME provides a convenient way for ProMedica patients to pay their pharmacy bills digitally.

Creating Your HME Account

Signing up for HME bill pay only takes a few minutes. Just follow these steps:

1. Go to ProMedicaPharmacyCounter.hmebillpay.com

2. Select “Create Account”

3. Enter your ProMedica pharmacy account number

   • Usually found on statements or provided by your pharmacist

4. Input your name, contact details, and create a password

5. Agree to the terms of use and submit

Once your account is created, you can instantly start making payments!

Payment Options with HME

HME Bill Pay offers flexibility in how you pay your ProMedica pharmacy balance:

• One-time payments – Cover your total balance or pay a custom amount

• Scheduled payments – Pick the date each month for payments to be made

• Recurring payments – Setup autopay to have your bill paid automatically

• Partial payments – Pay part of your balance across multiple transactions

• Future payments – Schedule payments in advance for up to a year

You have control over paying your bill on your own schedule.

Managing Your Pharmacy Account

In addition to payments, HME Bill Pay lets you manage your pharmacy account:

• View statements – Access 12 months of past billing statements. Print or download PDFs.

• See transaction history – Review all payments, credits, and account charges.

• Set notifications – Get SMS or email alerts for successful payments, due reminders, etc.

• Store payment methods – Securely save your bank account or card information for future use.

• Update details – Change your contact information or reset password.

HME provides transparency and control over your ProMedica pharmacy account.

HME Security You Can Trust

HME Bill Pay utilizes enterprise-grade security and encryption to protect your data:

• 256-bit SSL encryption on all transactions
• No payment information is ever stored on their servers
• Regular 3rd party audits and vulnerability testing
• Secure data centers with backup systems
• Isolated network architecture and role-based access controls

You can feel confident entering your financial information into HME’s secure platform.

Getting Support

If you ever need assistance with your HME bill pay account, ProMedica has a support team to help:

• Email – [email protected]

• Phone – Call 1-855-766-5686, Monday to Friday 7am – 7pm CT

• Chat – Live chat by logging into your account and clicking the chat icon

• Resources – FAQs, guides, and videos at ProMedicaPharmacyCounter.hmebillpay.com/support

Help is available to provide an exceptional payment experience.

Convenient Online Bill Pay

Managing medical bills can be tedious. HME Bill Pay makes paying your ProMedica pharmacy tab quick, easy and secure. Sign up is free and fast.

If you want to:

• Avoid mailing paper checks

• Pay bills online 24/7

• Setup automatic recurring payments

• Get bill reminders and access statements

• Have your data encrypted

Then HME Bill Pay is the right online payment solution for your ProMedica pharmacy bills! Reduce payment headaches and try it today.