How to Pay Your SLEMCO Bill in Lafayette, Louisiana

SLEMCO (South Louisiana Electric Membership Corporation) is the main electric utility provider for homes and businesses in Lafayette, Louisiana and surrounding areas. As a SLEMCO customer, you receive a monthly electric bill that needs to be paid on time. This article will explain the various ways Lafayette SLEMCO members can pay their electric bill conveniently and hassle-free.

Online Bill Pay Through SmartHub

The easiest way for Lafayette SLEMCO customers to pay their electric bill is through SmartHub. This is the cooperative’s online account management system accessible on desktop or as a mobile app.

To use SmartHub for bill pay, simply login to your account, click “Pay Bill”, and submit a payment via bank account, credit/debit card, or PayPal

Key benefits of paying online through SmartHub include:

• Secure encryption to safeguard payment info
• View bill details and account history
• Set up autopay or recurring payments
• Receive bill notifications by email or text
• Available 24/7 for convenience

With SmartHub, SLEMCO members can pay in seconds anytime from anywhere. It’s the fastest and most popular bill payment method.

Pay by Phone

Lafayette SLEMCO members can also pay their electric bill conveniently over the phone using the automated phone payment system.

To use this option, call 1-877-356-7222 and have your 10-digit SLEMCO account number ready. Follow the voice prompts to make a payment by debit/credit card or electronic fund transfer.

A convenience fee does apply for phone payments. Payments made before 5 PM CST on a business day will be applied to your SLEMCO account that same day.

Pay by Mail

Mail-in payment is a simple way to pay your SLEMCO electric bill. Simply write your 10-digit account number on the payment, detach and include the remittance stub from your bill, and mail to:

SLEMCO
PO Box 90866
Lafayette, LA 70509

Allow 5-7 days for standard mail delivery. Do not send cash through the mail. Payments by check can take 1-2 days longer to process.

Pay in Person

For members who prefer to pay their SLEMCO bill in person, there are three options:

1. SLEMCO Main Office – 2727 SE Evangeline Thruway, Lafayette, LA 70508

2. SLEMCO Branch Offices:

• Crowley – 110 N Ave F, Crowley, LA 70526

• Lake Charles – 3451 Nelson Rd, Lake Charles, LA 70605

1. PaySite Kiosks – There are over 200 locations across Acadiana. Simply enter your SLEMCO account number and payment info at the kiosk.

When paying at a SLEMCO office or PaySite kiosk, you can use cash, money order, check, or debit/credit card. In-person payments before 2 PM on business days are applied same-day.

Payment by Wire Transfer

For very large electric bill payments, SLEMCO commercial members can pay via wire transfer. This must be arranged in advance by contacting SLEMCO’s customer service department.

Wire transfer is best for payments over $10,000. Advance notice and account verification is required before wiring SLEMCO payments.

Payment Extension Plans

If you are unable to pay your SLEMCO bill in full by the due date, payment extensions may be available.

Call SLEMCO to set up a Deferred Payment Plan (DPP) which spreads out your balance over several months. Late fees are waived but a small monthly service charge applies.

For qualifying low-income households, Balance Appropriation Programs (BAP) offer discounted bill assistance. Contact SLEMCO for details on extensions or financial assistance.

Avoid Late Fees with Timely Payment

SLEMCO bills are due by the 16th of each month. A 5% late fee is assessed on unpaid balances after that.

Payment must be received by SLEMCO on your due date to avoid late fees, so allow mailing time. Consider autopay through SmartHub to prevent late payments.

Review your SLEMCO account options to find the most convenient way to pay each month. Lafayette members can easily pay online, by phone, mail, or locally in person. Keep your electric service active by paying your SLEMCO bill on time every month.