McKesson Patient Care Solutions (MPCS) offers medical supplies, equipment and services to patients managing complex health conditions at home. As an MPCS customer, you likely receive regular shipments of supplies that are billed to your insurance. It’s important to pay any out-of-pocket balances or uncovered costs on time. MPCS provides several options to view and pay your bill online.
Navigating the MPCS Website
To access your account on the MPCS website, go to www.mckesson.com/customer-login and click on “Customer Login” at the top. This will bring you to the main login page.
Select “McKesson Patient Care Solutions” from the dropdown menu. Then enter your username and password provided by MPCS. If you don’t have login credentials yet, contact MPCS customer service at 1-800-571-2889.
Once logged in, you will see your account dashboard Here you can view order status, update insurance, download forms, and more To pay your bill, click on the “Billing & Payments” tab.
Pay Your Bill
Under the Billing & Payments tab, you’ll see any open invoices, recent payments, and account balance. To make a payment, click on “Pay Bill” in the upper right corner. This will open the payment portal.
You can pay your full balance or specify a custom payment amount. The portal accepts Visa, Mastercard, Discover, American Express, and electronic check payments. Be sure to double check the dollar amount before submitting.
After entering your card or bank account information and clicking Pay your payment will be immediately processed. You’ll receive a confirmation email with the details. Payments made before 3 PM Pacific Time on business days are typically applied to your account the same day.
Set Up AutoPay
For hassle-free bill payment, enroll in MPCS AutoPay within the portal. With AutoPay, your balance will be paid automatically each month using your default credit card or bank account.
To set up AutoPay, click on your name in the top right corner. Go to Account Settings > AutoPay Program. Turn AutoPay on, enter your payment info, save your changes, and you’re done! This ensures your bill is paid on time every month.
View Billing History
Under the Billing & Payments tab, you can view your past invoices and payment history Click on “Billing History” to see all your invoices and payments over the last 6 months in one place.
Use the search filters at the top to narrow down your billing history by date range, type, status and other criteria. Click on any invoice number to view the full details. This provides a transparent record of what you’ve been billed and paid.
Update Billing Info
It’s important to keep your billing and insurance information up to date in your MPCS account. Under Account Settings, you can edit your:
-
Insurance Details – Primary/secondary insurance, policy number, group number
-
Contact Information – Address, phone number, email
-
Payment Methods – Default credit card or bank account
Be sure to save any changes by clicking “Update Account” at the bottom. Accurate info ensures your bills and insurance claims are processed smoothly.
Paperless Billing
For convenience, opt into paperless billing when managing your account online. Under Communication Preferences in Account Settings, turn on “Go Paperless”.
This means you’ll receive bills and statements electronically via email rather than through the mail. You’ll get instant notification when a new document is ready to view. Going paperless reduces clutter and is better for the environment.
Contact Customer Service
MPCS has a customer service team ready to assist with any billing or account questions you may have:
-
Phone: 1-800-571-2889
-
Email: [email protected]
-
Live Chat: Available on MPCS website
Reach out if you need help updating your payment method, reviewing charges, setting up payment plans, or troubleshooting any issues with your account.
Paying your McKesson Patient Care Solutions bill quickly and easily is important. Use the online portal to check your balance, make one-time payments, set up autopay, review billing history, update account details, and more. Managing your account online saves time and gives you peace of mind.
Solutions for your pharmacy, hospital, medical practice or biopharma company
Rely on our accurate, safe and speedy drug distribution services to build a better patient experience.
Find the quality wholesale supplies and equipment you need for your high-performing lab, physician practice or post-acute care setting.
Balance customer care, operational efficiency and business growth with the help of our pharmacy management tools and consultancy services.
Value-based care programs. Specialty group purchasing. A top-of-the-line EHR. Learn how we can support your oncology or other specialty practice.
From commercialization services to medication access and adherence, we’ll get your groundbreaking treatment to the patients who need it most.
Together, with our partners, we’re committed to bringing hope to the patients and communities we serve.
Enhancing Healthcare Through Data: McKesson Business Analytics
The powerful tool assists McKesson Medical-Surgical customers with optimizing operations and cost savings, and helps ensure a more resilient supply chain.
With deep expertise in pharmaceutical distribution, supply chain analytics, and market access dynamics, we are committed to helping address the multitude of issues contributing to drug shortages.
McKesson | Biomedical Solutions
FAQ
What is McKesson total payment?
What is McKesson Specialty health?