How to Pay Your CPW Bill in Greenwood, SC

Paying your utility bill to Greenwood Commissioners of Public Works (CPW) in Greenwood, SC is easy with several convenient payment options. As the sole provider of electricity, natural gas, water, and wastewater services in the city, CPW aims to make bill payment straightforward for over 17,000 customers.

With in-person, online, phone, mail, and automatic bank draft choices, you can choose the CPW bill pay method that works best for you I’ll explain the various ways to pay your CPW bill below, including tips for avoiding late fees.

In-Person CPW Bill Pay

The most straightforward option for paying your CPW bill is in person at the CPW office located at 121 Court Ave W in Uptown Greenwood, The office is open

• Monday-Thursday: 8:00 AM – 5:30 PM
• Fridays: 8:00 AM – 12:00 PM

When you visit, you can pay by cash, check, money order, or credit/debit card. CPW accepts Visa, MasterCard, American Express, and Discover cards with a 2.75% convenience fee.

Be sure to bring your latest CPW bill, so the cashier can easily locate your account. You’ll receive a receipt documenting your payment that you can retain for your records.

In addition to the main office, CPW has a 24/7 drive-through kiosk and drop box located in the first drive-through lane. Payments made at the kiosk or dropped into the drop box will be reflected in your CPW account on the next business day after 8:15 AM. This can be a convenient option if you need to pay your bill outside of normal office hours.

Online CPW Bill Pay

For fast, secure online bill payment 24/7, CPW offers an online customer portal. After registering your account, you can log in anytime to:

• View your current CPW bill
• Check your account balance
• Make one-time or recurring payments
• Sign up for paperless billing

You’ll need your CPW account number and an email address to register. The portal allows payment by e-check for $2.50 per transaction or credit/debit card for a 2.75% fee.

Online payments are applied to your account immediately, so it’s easy to avoid late fees. You’ll receive an emailed receipt after paying online.

Pay by Phone

CPW offers a pay-by-phone option that allows you to check your balance and pay your utility bill over the phone. Just call toll-free 1-866-277-1403 anytime and follow the prompts.

The automated system will guide you through reviewing your CPW account details, making a payment, or updating your stored payment information. You can pay by credit, debit, or prepaid card.

Keep your CPW account number and credit/debit card handy. Phone payments are subject to a 2.75% service fee.

Pay by Text

For quick, on-the-go bill payment, register your CPW account for text payments. You’ll first need to call 1-866-277-1403 to set up text pay with your credit/debit card details.

Once registered, simply text a keyword like “PAY” to 1-866-277-1403 whenever you want to make a bill payment. Reply to the confirmation text with your payment amount to complete the transaction. It’s an easy way to pay your CPW bill from anywhere in just a few taps!

Bank Bill Pay

Many banks and credit unions offer bill pay services that let you pay your CPW bill directly from your checking or savings account.

Log into your bank account and enroll in bill pay. Provide details like your CPW account number, address, and phone number. Then you can set up one-time or recurring automatic payments to be sent to CPW on your due date.

Bank bill pay is a reliable option since payments come directly out of your account. Just double check your utility bill monthly and update the payment amount or date if needed.

Bank Draft Payments

For hassle-free payments every month, enroll in CPW’s bank draft program. This automatically drafts your bill payment from your checking or savings account on the due date each month.

To sign up, stop by the CPW office and complete a bank draft authorization form. You’ll need to provide a voided check or deposit slip from your desired bank account.

Bank drafts avoid late fees, saves stamps, and gives you peace of mind knowing your bill is always paid on time. If you need to update your account information, just complete a new authorization form.

Pay by Mail

If you prefer paying your utility bill by mail, CPW makes it simple. Your monthly bill includes a return payment envelope that you can use to mail a check or money order.

Be sure to allow 3-5 business days for mailed payments to reach the CPW office and be applied to your account. Payments must be received by the due date to avoid late fees.

Send your mailed CPW payment to:

Greenwood Commissioners of Public Works
PO Box 549
Greenwood, SC 29648-0549

Write your CPW account number on your check or money order and include your payment stub from your bill. Retain the tracking information and receipt from your mailed payment.

Avoid Late Fees

Now that you know the various ways to pay your CPW bill, be sure to pay by the due date listed to avoid late fees. Any payment received after the due date incurs a 5% late penalty.

If your account becomes 60 days past due, your services are subject to disconnection. Reconnection fees apply to restart your services.

I recommend setting up automatic recurring payments or bank drafts. This ensures your CPW utility bill is paid on time every month, so you never incur costly late fees.

Review your monthly bill promptly in case the payment amount changes. You can easily update automatic payments in the CPW customer portal or through your own bank.

Get Payment Assistance

If you are struggling to pay your CPW bill, contact CPW as soon as possible. You may qualify for one of their assistance programs:

• Budget Billing: Average payments spread over 12 months to prevent fluctuating bills.

• LIHEAP: Federally funded energy assistance program for low-income households.

• Project SHARE: Donations provide emergency bill payment assistance.

CPW wants to help customers maintain essential utility services. Discuss your situation and financial constraints to determine an appropriate payment arrangement or assistance program.

Moving? Update Your CPW Account

If you are moving to a new address within Greenwood, notify CPW at least 1-2 business days before your move date. Provide your new service address and start date so they can seamlessly transfer or setup your account.

Be sure to pay off any final balance on your old CPW account to avoid collections. And update any automatic bill pay or bank draft payment arrangements with your new CPW account number and service address.

Paying Your CPW Bill is Simple

With in-person, online, phone, automatic bank draft, and mailed payment choices, you can choose the method that suits your needs each month. Just be sure to pay the total due by the due date listed to avoid any late fees.